How to Access Webvault Network Status Information

Overview

To help our customers stay informed about service issues, maintenance windows, and outages, Webvault provides a public Network Status Page and multiple subscription options. This page is the single source of truth for all planned, emergency, and unplanned infrastructure activity across our platform.

📲 Network Status Page

You can always check the current network status here:
https://status.webvaultcloud.com/

On this page, you can view:

• Planned Maintenance

• Emergency Maintenance

• Service Outages

• Resolved Incidents

This is the first place you should check if you're experiencing any issues. It helps identify whether your issue may be part of a broader, known service event.

⚠️ Before lodging a support ticket or calling our helpdesk, we strongly encourage you to check this page first. It could save you time and reduce ticket queues.

✉️ Subscription Options

You can subscribe to receive real-time status updates via:

• Email Alerts

• Slack Notifications

• Microsoft Teams Notifications

Simply click the "Subscribe to Updates" button on the status page and follow the prompts to configure your preferred delivery method.

🔔 Network Status via Telegram

For customers who use Telegram, we offer a public broadcast channel that mirrors updates from our network status page.

Telegram Channel:
Webvault Network Status
Join here:t.me/webvaultnetworkstatus

Once joined, you will receive:

• Live alerts for planned and unplanned incidents

• Resolution notices

• Maintenance updates

⚙️ How to Install Telegram

On your mobile device:

• iOS: Search "Telegram" on the App Store or visit telegram.org

• Android: Search "Telegram" on Google Play or visit telegram.org

On your desktop:

• Windows/Mac/Linux: Visit https://desktop.telegram.org to download the official Telegram desktop app.

Once installed, log in or sign up with your mobile number, and follow the link above to join our public status channel.