1️⃣ Select 2-Step Authentication
- Login to your IceWarp Webmail.
- Click your Account Profile icon in the top right corner.
- Select “2-Step Authentication is Disabled – Setup now”.

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2️⃣ Choose the IceWarp Authenticator App
- On the 2-Step Authentication screen, choose “IceWarp Authenticator App”.
Note: You can select this option even if you plan to use Google Authenticator, Microsoft Authenticator, or Duo. They all work the same.

3️⃣ Select Your Phone Type
- Choose the type of phone you’re setting up:
- Click Next.

4️⃣ Download / Open Your Authenticator App
- If you don’t have an authenticator app, download one:
- IceWarp Authenticator (App Store / Google Play)
- OR use another app like Google Authenticator, Duo, or Microsoft Authenticator.
- Open the app and choose “Start Setup” or “Add Account”.
- Select the “Scan QR Code” option.
- Scan the QR Code displayed on your screen to link your account.

5️⃣ Enter the Code and Verify
- Your authenticator app will now generate a 6-digit code.
- Enter this code into the “Enter the code here” field.
- Enter your email account password.
- Click Verify.

6️⃣ Finish Setup
✅ Once verified, click Done to complete the setup.
Your 2-Step Authentication is now active! 🎉
Public Knowledge base articles for customers to assist with managing their internet, email and IT cloud based services.