Configuring Email Notifications in Veeam Windows Backup Agent
Overview
This guide explains how to configure email notifications in Veeam Windows Backup Agent. Proper configuration ensures you receive backup job status alerts via email.
Prerequisites
Veeam Windows Backup Agent must be installed and configured.
Internet access for email delivery.
Access to WebVault’s SMTP server:
mailrelay.webvault.com.au (Webvault internet connection), or access to another SMTP server (if using a third-party ISP).
Configuring Email Notifications
Open Veeam Agent for Microsoft Windows
Launch the Veeam Agent control panel.
Click on Menu (≡) and select Settings.
Navigate to Email Settings
In the Settings window, go to the Enable Email Notifications section and Check the box for Enable email notifications and then choose Configure and test.
Enter SMTP Server Details
SMTP Server:
mailrelay.webvault.com.au(or alternative:mail.yourprovider.com.au)Port:
25(default) or366(webvault alternative if needed) or 587 of using alternative provider.Authentication: Not required (leave username and password fields blank if using a Webvault internet service.)
Use Secure Connection: Uncheck if experiencing issues with email delivery
Configure Email Recipient
In the To field, enter the email address where notifications should be sent.
Optionally, enter a sender email address in the From field.
Save and Test Configuration
Click Test Now to verify that the email settings work.
If successful, you should receive a test email.
Troubleshooting
1. Verify SMTP Server Connectivity
Check that your ISP or firewall is not blocking port 25.
If blocked, use port 366 or port 587 instead.
Ensure your internet connection is active.
2. Disable Secure Connection
If the email test fails, go back to settings and uncheck Use Secure Connection.
Retry the Test Now button.
3. Check Firewall Rules
Ensure the firewall allows outbound traffic on port 25 or port 366.
If using a corporate network, consult IT to allow SMTP traffic.