Using NTP Services on the Webvault Network

Network Time Protocol (NTP) is essential for keeping your devices' clocks accurate. It ensures precise time synchronization across your network, which is crucial for security, logging, and many online services.

What is NTP?

NTP (Network Time Protocol) is a system used to synchronize the clocks of computers, routers, and other network devices. It works by connecting to an NTP server, which provides the correct time based on global atomic clocks.

Webvault's NTP Service

Webvault provides a reliable NTP service to help customers maintain accurate time settings. Your device must be connected to a Webvault internet service.  To ensure proper synchronization, always use the hostname provided below rather than the direct IP addresses:

NTP Server Hostname

ntp.webvault.com.au

NTP Server Addresses (for troubleshooting only)

• IPv4 Addresses

  • 43.245.178.3

  • 43.245.178.2

• IPv6 Addresses

  • 2001:df0:26b::301

  • 2001:df0:26b::302

Configuring NTP on Routers

To manually configure your router to use Webvault’s NTP service:

1. Log in to your router’s web interface.

2. Navigate to Time Settings or NTP Settings.

3. Enter the hostname: ntp.webvault.com.au as the primary NTP server.

4. Save and apply the settings.

Configuring NTP on a Cisco IOS Router

If you are using a Cisco IOS router, follow these steps to configure NTP:

1. Access the router’s CLI via SSH or console.

2. Enter privileged EXEC mode:

   enable

3. Enter global configuration mode:

   configure terminal

4. Set the NTP server:

   ntp server ntp.webvault.com.au prefer

5. Verify the NTP configuration:

   show ntp status

6. Save the configuration:

   write memory

Troubleshooting

If your device is unable to synchronize time:

• Ensure your internet connection is active.

• Try restarting your router.

• If needed, use the provided IPv4 or IPv6 addresses directly for testing.

• Check your firewall settings to allow NTP traffic (port 123/UDP).

By using Webvault’s NTP service, you can ensure accurate and reliable time synchronization across all your devices. If you encounter any issues, please contact Webvault support for assistance.