Setting Up WebVault IMAP Email on iPhone

This guide will help you configure your WebVault IMAP email service on your iPhone.

Step 1: Open Mail Settings

1. Open the Settings app on your iPhone.
2. Scroll down and tap Mail.
3. Tap Accounts.
4. Tap Add Account.
5. Select Other (since WebVault is not listed under common providers).
6. Tap Add Mail Account.

Step 2: Enter Your Account Information

1. Name: Enter your full name (this will be displayed as your sender name).
2. Email: Enter your full WebVault email address (e.g., yourname@yourdomain.com).
3. Password: Enter your email account password.
4. Description: Enter a description (e.g., "WebVault Email").
5. Tap Next.

Your iPhone will now attempt to detect the correct email settings automatically. This process may take some time. If your iPhone is unable to automatically configure everything, you will need to enter the settings manually as outlined in Steps 3 and 4.

Step 3: Configure Incoming Mail Server (IMAP) Manually

1. IMAP should be selected at the top.
2. Under Incoming Mail Server, enter the following details:
   • Host Name: email.webvault.com.au(Alternative for white-label partners: email.mailsolutions.com.au)
   • Username: Your email username (e.g., mydomain.james)
   • Password: Your email account password

Step 4: Configure Outgoing Mail Server (SMTP) Manually

1. Under Outgoing Mail Server, enter:

   • Host Name: email.webvault.com.au(Alternative: email.mailsolutions.com.au)
   • Username: Your email username (e.g., mydomain.james)
   • Password: Your email account password

2. Tap Next. Your iPhone will verify the settings.

Step 5: Save and Finish Setup

1. If verification is successful, tap Save.
2. Your WebVault email is now set up on your iPhone.
3. Open the Mail app and check if you can send and receive emails.

Troubleshooting Tips

1. If verification fails: Double-check your email address, username, password, and server settings.
2. If you cannot send emails: Ensure SMTP authentication is enabled under Outgoing Mail Server settings.
3. If manual setup is required: Use the following port settings:
   • Incoming Mail Server (IMAP):
     • Port 993 (SSL enabled)
     • Port 143 (No encryption or TLS)
   • Outgoing Mail Server (SMTP):
     • Port 465 (SSL enabled)
     • Port 587 (No encryption or TLS)

Your WebVault email should now be fully functional on your iPhone. 🎉